Frequently Asked Questions

Why are your tours so expensive?
Well expensive & cheap is a relative statement. What could be cheap for you could be expensive for me. Nothing is expensive if you are earning enough. And nothing is cheap if you are earning less . Everything depends on your income
I heard that Vietnam has visa exemptions. Do I qualify?

Visitors from the following countries may enter visa-free, and stay for the indicated number of days. The full list of countries with visa exemptions is below. To view visa exemptions for diplomatic and other passports, please visit this link.
To stay beyond this number of days, you may apply for a visa extension upon your arrival in Vietnam.
 Vietnam currently offers visa exemptions from 15 to 30 days for citizens of 22 countries. Find out if you qualify for a Vietnam visa exemption here.
Area Country Term of residence
Asia Thailand Thailand Less than 30 days
Malaysia Malaysia Less than 30 days
Singapore Singapore Less than 30 days
Indonesia Indonesia Less than 30 days
Cambodia Cambodia Less than 30 days
Lao Lao Less than 30 days
Philippines Philippines Less than 21 days
Myanmar  Myanmar Less than 14 days
Brunei Brunei Less than 14 days
South Korea South Korea Less than 15 days
Japan Japan Less than 15 days
Europe Russia Russia Less than 15 days
Sweden Sweden Less than 15 days
Denmark Denmark Less than 15 days
Finland Finland Less than 15 days
Norway Norway Less than 15 days
UnitedKingdom UnitedKingdom Less than 15 days
France France Less than 15 days
Germany Germany Less than 15 days
Spain Spain Less than 15 days
Italy Italy Less than 15 days
Belarus Belarus Less than 15 days
Can people who have recently recovered from COVID-19 travel?
Yes, people who have recovered from COVID-19 can safely travel if they have met criteria to travel.
Travelers who have recovered from COVID-19 in the past 90 days do not need to get tested before or after travel. If they develop COVID-19 symptoms before, during or after travel, they should isolate and consult with a healthcare provider for testing recommendations.

Those traveling by air to the United States from a foreign country can show documentation of recovery from COVID-19 instead of a negative test result before boarding their flight.

These travelers should follow other travel recommendations and requirements for domestic and international travel.

You can check here:

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How can I obtain a MaslowTravel coupon?
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Maslowtravel Bank Account Details
When you select Transfer or ATM as your payment method during booking, you will see the payment instruction along with Traveloka's bank account details. The same payment instruction will also be sent to your email. Please make sure your transferred amount goes to a bank account under the name of Quang Nguyen Maslowtravel.
I forgot my identification; can I still proceed through security screening?
In the event you arrive at the airport without proper ID, because it is lost or at home, you may still be allowed to fly. By providing additional information, TSA has other ways to confirm your identity, like using publicly available databases, so you can reach your flight.(applies to American tourists) If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.